Christmas, Chinese New Year & Hari Raya), online order received are not guaranteed to arrive on time. We will ship out the pre-order item, the moment the item arrived.Pre-order may also be delayed subject to processes/approval from Malaysian Customs Department.**Kindly be informed that due to festive season (eg. For Pre-Order We may not be able to guarantee the estimated shipping date for Pre-Order item. The shipment will be delivered during office hours between 9:00 am to 5:00 pm weekdays only. For East Malaysia It usually takes between 5-7 working days (Monday to Friday) for goods to arrive at your destination. For Peninsular Malaysia It usually takes between 3-5 working days (Monday to Friday) for goods to arrive at your destination. Shipping Time All orders are delivered through our designated carrier. Failure to collect the order within the 90days time frame will result in the forfeit of the order and with no refund. * Self pickup order must be collected within 90 days from the purchase date. Shipping Policy Shipping Address We currently only provide shipping within Malaysia (Peninsular Malaysia, Sabah and Sarawak.)Please note that, the shipment delivery lead time and self pickup lead time will start on the next working day after your purchase Self-Pickup You can choose to collect your purchases at our Low Yat Plaza, Digital Mall, IOI City Mall & MyTown Shopping Centre outletOnce the order is ready for collection, we will send you an SMS message or email notification or Phone call.* Self Pickup hours will be subjected to change due to public holiday and ALL IT's company events.* Please Inspect purchase item during self pickup, ALL IT will not be liable to any damage or missing item once customer leave the outlet.
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